TuitionPing setup support

Help me get set up

Tell us what you need help with. TuitionPing support can help you choose a plan, prepare your CSV, configure reminders and understand payment confirmation.

What would help you get started?

No account or card is needed to request help.

Describe the issue without including family names, phone numbers, passwords, card details or bank records.

This request is for setup help and does not subscribe you to marketing. Privacy policy.

What happens next

  1. Receive a reply by email. Explain your program size, billing process and the step you want help with.
  2. Work through your setup. You stay in control of your account while TuitionPing support guides you through program details, families, preview and test text.
  3. Check the result. Use your own number for a test and learn how to verify a parent's PAID reply against your records.

Choose and complete your trial checkout when you are ready to use the customer dashboard. Standard trial and plan pricing apply.

See the workflow first