SMS Privacy Policy

Last updated: October 2026

The messaging program

TuitionPing — operated by Hirsch Commerce LLC — sends tuition-reminder text messages on behalf of daycare providers to parents and guardians who have opted in ("the SMS program"). This policy explains what mobile-messaging data we collect and how we use it. Our full Privacy Policy also applies.

What we collect

To run the SMS program we collect: your mobile phone number; your provider's attestation that you consented (when the number was added and by whom — the signed form or verbal-consent record itself is kept by your daycare, not by us); message delivery logs; and your replies to our messages (such as STOP, START, HELP, PAID, or balance requests).

How we use it

We use this information only to operate the SMS program: sending tuition reminders and related billing notices, honoring opt-out requests, responding to your replies, and providing support. We do not use SMS data for any other purpose.

Sharing

Mobile phone numbers and SMS opt-in and consent records are never sold, rented, or shared with third parties or affiliates. Your mobile number is disclosed only as needed to deliver your messages: to our messaging provider (Twilio), and to your daycare provider as needed to manage your account. We never share your information without your consent except as required by law.

Opting out

You can opt out at any time by replying STOP. Opt-outs are honored immediately, and you will not receive further messages unless you reply START to resubscribe. Reply HELP for help.

Data security and retention

We store messaging data securely and keep opt-in and opt-out records for as long as needed to document consent. Account passwords are stored as salted hashes, never in plain text.